Our Privacy Policy

We collect personal information you voluntarily provide to us, including but not limited to:

• Account Information: Name, email address, mailing address, telephone number, and payment details.
• Loyalty Program: If you enroll, we collect and share necessary personal information with our partner, Loyalty Gator Inc. ([Privacy Policy] (https://www.loyaltygator.com/privacy-policy)).
• User-Generated Content: If you participate in forums, contests, surveys, or submit reviews, we collect associated details (e.g., name, email address, content submissions).
• Communication: Any information provided through customer inquiries or correspondence with us.

We do not knowingly collect personal information from users under 13. If we discover such information, we will delete it promptly.

We automatically collect certain information when you interact with our Services, such as:

• Technical Data: Device information (IP address, browser type, operating system).
• Usage Data: Pages visited, time spent on pages, clicks, referring/exit URLs, and browsing behavior.
• Cookies and Tracking: Cookies and pixel tags (web beacons) track your activity to enhance functionality and personalize your experience. For more details, see our .

We use your information to:

• Provide, maintain, and improve our Services.
• Process transactions and fulfill your orders.
• Communicate with you about updates, promotions, and surveys (you can opt-out anytime);
• Analyze usage trends to enhance user experience.
• Ensure compliance with legal obligations and respond to government or legal requests.
• Address any excessive or abusive use of "unlimited" plans, as described in our Fair Usage Policy.

To ensure the equitable use of our services, users of select "unlimited" photo plans may be subject to usage monitoring. If a user exceeds 100 photos per week, Pelipost may consider the account to exceed typical personal usage. In such cases, Pelipost may implement a temporary limitation of 25 photos per week until usage levels return to normal. Users affected will be notified in advance.

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors (e.g., Payment Depot, Loyalty Gator, Google Analytics) to process payments, manage accounts, or analyze data.
• Legal Obligations: Government authorities or law enforcement if required by law or for fraud prevention.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

For a complete list of sub processors, please contact support@pelipost.com.

5.1 Access, Update, and Deletion

You have the right to:

• Access and update your personal information via your account settings.
• Request deletion of your personal information. Contact us at support@pelipost.com for assistance.

5.2 Cookie Preferences

You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect your experience with the Services.

5.3  Opt-Out of Marketing Communications

You can manage your cookie preferences in your browser settings. Note that disabling cookies may To opt-out of promotional emails, follow the unsubscribe link in the email or email us at support@pelipost.com.

5.4 California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

• Know what personal information we collect.
• Request access to or deletion of your personal information.
• Opt-out of the sale or sharing of personal information.

To exercise these rights, contact us at support@pelipost.com .

We retain personal information only as long as necessary for business and legal purposes. Usage data may be anonymized or deleted unless required for security, functionality, or legal obligations.

We implement industry-standard measures to protect your information. However, no system can guarantee complete security. You are responsible for safeguarding your account credentials.

If you access our Services outside the United States, your information will be transferred and stored in the U.S., where privacy laws may differ from those in your jurisdiction.

Our Services are not intended for children under 13. If you believe we have collected data from a child without parental consent, please contact us at support@pelipost.com.

This Privacy Policy is effective as of 11/30/2024. We may update it periodically. Any changes will be posted on this page, and your continued use of the Services constitutes acceptance.

For questions or concerns about this Privacy Policy, please contact:

Mailing Address:

2926 S. Falkenburg Road Riverview, FL 33578

Via Email:

support@pelipost.com

By using the Service, you agree to these Terms and our Privacy Policy, which governs the collection, use, and sharing of your data. If you do not agree, you must stop using the Service immediately.

The Service is not intended for individuals under the age of 18. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

To access certain features, you may be required to create an account ("User Account"). You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials.
• Notify us immediately of unauthorized use of your account.

Pelipost is not responsible for any loss or damage arising from unauthorized use of your account.

When you make a purchase through the Service, you agree to provide accurate payment information. All payments are processed through secure third-party providers. Pelipost reserves the right to cancel orders due to errors or suspected fraudulent activity. All purchases are final and non-refundable.

We aim to deliver orders promptly but do not guarantee specific delivery dates. Title and risk of loss transfer to you upon shipment. Shipping charges and applicable taxes are your responsibility.

You retain ownership of the content you upload through the Service, but you grant Pelipost a non-exclusive, royalty-free license to use your content for providing the Service. You represent that you have the rights to the content you upload and that it does not violate any laws or third-party rights.

Pelipost's "Unlimited" photo plans are designed to provide a convenient and affordable way for users to send photos to their loved ones. To ensure the quality and reliability of our service for all users, we have implemented the following Fair Usage Policy:

7.1 High Usage Monitoring

Pelipost reserves the right to monitor user activity under the "Unlimited" photo plan. While there are no specific photo limits under normal usage, accounts exhibiting exceptionally high usage patterns may be subject to review.

7.2 Usage Threshold

If a user sends more than 100 photos per week, Pelipost may consider the account to exceed typical personal usage. In such cases, Pelipost may implement a temporary limitation of 25 photos per week until usage levels return to normal.

7.3 Notification

Affected users will receive a notification explaining any limitations applied to their account and will be provided with steps to address any concerns or disputes.

7.4 Right to Amend

Pelipost reserves the right to adjust this policy as necessary to ensure fair access and service quality for all customers.

7.5 Agreement to Policy

By using the "Unlimited" photo plan, users agree to abide by this Fair Usage Policy as outlined in Pelipost's Terms and Conditions.

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on theService and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service, and we cannot guarantee the accuracy or completeness of any information found on the Service. Therefore, we reserve the right to change or update information and correct errors, inaccuracies, or omissions at any time without prior notice.

Pelipost reserves the right to suspend or terminate your access to the Service at any time, without notice, for violations of these Terms or for other reasons, including legal requirements.

Pelipost is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our liability is limited to the amount you paid for the products or services giving rise to the claim.

These Terms are governed by the laws of the State of Florida. Disputes will be resolved through binding arbitration administered by the American Arbitration Association in Tampa, Florida. Class actions are not permitted.

Pelipost may update these Terms from time to time. Your continued use of the Service after any changes signifies your acceptance of the updated Terms.

For questions or concerns about these Terms, please contact us:

Mailing Address:

2926 S. Falkenburg Road Riverview, FL 33578

Via Email:

support@pelipost.com

By accessing and using the Service, you consent to and agree to be bound by the terms of the foregoing Terms. If we decide to change these Terms, we will make an effort to post those changes on the Service so that you will always be able to understand the terms and conditions that apply to your use of the Service and/or the User Account. Your use of the Service and/or the User Account following any amendment of these Terms will signify your assent to and acceptance of its revised terms.