Our Privacy Policy

We collect personal information you voluntarily provide to us, including but not limited to:

• Account Information: Name, email address, mailing address, telephone number, and payment details.
• Loyalty Program: If you enroll, we collect and share necessary personal information with our partner, Loyalty Gator Inc. ([Privacy Policy] (https://www.loyaltygator.com/privacy-policy)).
• User-Generated Content: If you participate in forums, contests, surveys, or submit reviews, we collect associated details (e.g., name, email address, content submissions).
• Communication: Any information provided through customer inquiries or correspondence with us.

We do not knowingly collect personal information from users under 13. If we discover such information, we will delete it promptly.

We automatically collect certain information when you interact with our Services, such as:

• Technical Data: Device information (IP address, browser type, operating system).
• Usage Data: Pages visited, time spent on pages, clicks, referring/exit URLs, and browsing behavior.
• Cookies and Tracking: Cookies and pixel tags (web beacons) track your activity to enhance functionality and personalize your experience. For more details, see our Cookie Policy.

We use your information to:

• Provide, maintain, and improve our Services.
• Process transactions and fulfill your orders.
• Communicate with you about updates, promotions, and surveys (you can opt-out anytime);
• Analyze usage trends to enhance user experience.
• Ensure compliance with legal obligations and respond to government or legal requests.
• Address any excessive or abusive use of "unlimited" plans, as described in our Fair Usage Policy.

To ensure the equitable use of our services, users of select "unlimited" photo plans may be subject to usage monitoring. If a user exceeds 100 photos per week, Pelipost may consider the account to exceed typical personal usage. In such cases, Pelipost may implement a temporary limitation of 25 photos per week until usage levels return to normal. Users affected will be notified in advance.

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors (e.g., Payment Depot, Loyalty Gator, Google Analytics) to process payments, manage accounts, or analyze data.
• Legal Obligations: Government authorities or law enforcement if required by law or for fraud prevention.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

For a complete list of sub processors, please contact support@pelipost.com.

5.1 Access, Update, and Deletion

You have the right to:

• Access and update your personal information via your account settings.
• Request deletion of your personal information. Contact us at support@pelipost.com for assistance.

5.2 Cookie Preferences

You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect your experience with the Services.

5.3  Opt-Out of Marketing Communications

You can manage your cookie preferences in your browser settings. Note that disabling cookies may To opt-out of promotional emails, follow the unsubscribe link in the email or email us at support@pelipost.com.

5.4 California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

• Know what personal information we collect.
• Request access to or deletion of your personal information.
• Opt-out of the sale or sharing of personal information.

To exercise these rights, contact us at support@pelipost.com .

We retain personal information only as long as necessary for business and legal purposes. Usage data may be anonymized or deleted unless required for security, functionality, or legal obligations.

We implement industry-standard measures to protect your information. However, no system can guarantee complete security. You are responsible for safeguarding your account credentials.

If you access our Services outside the United States, your information will be transferred and stored in the U.S., where privacy laws may differ from those in your jurisdiction.

Our Services are not intended for children under 13. If you believe we have collected data from a child without parental consent, please contact us at support@pelipost.com.

This Privacy Policy is effective as of 11/30/2024. We may update it periodically. Any changes will be posted on this page, and your continued use of the Services constitutes acceptance.

For questions or concerns about this Privacy Policy, please contact:

Mailing Address:

2926 S. Falkenburg Road Riverview, FL 33578

Via Email:

support@pelipost.com

By using the Service, you agree to these Terms and our Privacy Policy, which governs the collection, use, and sharing of your data. If you do not agree, you must stop using the Service immediately.

The Service is not intended for individuals under the age of 18. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

To access certain features, you may be required to create an account ("User Account"). You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials.
• Notify us immediately of unauthorized use of your account.

Pelipost is not responsible for any loss or damage arising from unauthorized use of your account.

When you make a purchase through the Service, you agree to provide accurate payment information. All payments are processed through secure third-party providers. Pelipost reserves the right to cancel orders due to errors or suspected fraudulent activity. All purchases are final and non-refundable.

We aim to deliver orders promptly but do not guarantee specific delivery dates. Title and risk of loss transfer to you upon shipment. Shipping charges and applicable taxes are your responsibility.

You retain ownership of the content you upload through the Service, but you grant Pelipost a non-exclusive, royalty-free license to use your content for providing the Service. You represent that you have the rights to the content you upload and that it does not violate any laws or third-party rights.

Pelipost's "Unlimited" photo plans are designed to provide a convenient and affordable way for users to send photos to their loved ones. To ensure the quality and reliability of our service for all users, we have implemented the following Fair Usage Policy:

7.1 High Usage Monitoring

Pelipost reserves the right to monitor user activity under the "Unlimited" photo plan. While there are no specific photo limits under normal usage, accounts exhibiting exceptionally high usage patterns may be subject to review.

7.2 Usage Threshold

If a user sends more than 100 photos per week, Pelipost may consider the account to exceed typical personal usage. In such cases, Pelipost may implement a temporary limitation of 25 photos per week until usage levels return to normal.

7.3 Notification

Affected users will receive a notification explaining any limitations applied to their account and will be provided with steps to address any concerns or disputes.

7.4 Right to Amend

Pelipost reserves the right to adjust this policy as necessary to ensure fair access and service quality for all customers.

7.5 Agreement to Policy

By using the "Unlimited" photo plan, users agree to abide by this Fair Usage Policy as outlined in Pelipost's Terms and Conditions.

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on theService and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service, and we cannot guarantee the accuracy or completeness of any information found on the Service. Therefore, we reserve the right to change or update information and correct errors, inaccuracies, or omissions at any time without prior notice.

Pelipost reserves the right to suspend or terminate your access to the Service at any time, without notice, for violations of these Terms or for other reasons, including legal requirements.

Pelipost is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our liability is limited to the amount you paid for the products or services giving rise to the claim.

These Terms are governed by the laws of the State of Florida. Disputes will be resolved through binding arbitration administered by the American Arbitration Association in Tampa, Florida. Class actions are not permitted.

Pelipost may update these Terms from time to time. Your continued use of the Service after any changes signifies your acceptance of the updated Terms.

For questions or concerns about these Terms, please contact us:

Mailing Address:

2926 S. Falkenburg Road Riverview, FL 33578

Via Email:

support@pelipost.com

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation, a breach of the Terms. If you wish to terminate your account, you may discontinue using the Service and provide a cancelation notice to Pelipost by emailing Support@pelipost.com. All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation, Sections 16 -24 hereof.

In no event shall Pelipost, nor its directors, officers, shareholders, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitations, loss of profits, data, use, goodwill, or other intangible losses, resulting from (I) your access to or use of or inability to access or use the service; (II) any conduct or content of any third-party on the service; (III) any content obtained from the service; and (IV) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Our sole and exclusive liability for any cause whatsoever shall be limited to the actual amount paid by you to us under these terms for the products and services you have ordered through the service which are directly associated with the claim being made. This limitation of liability shall not apply from our gross negligence or willful misconduct.

The information on the service is provided on an “as is”, “as available” basis. You agree that use of this service is at your sole risk. Pelipost disclaims all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Pelipost makes no warranty that: (A) the service will meet your requirement: (B) the service will be available on an uninterrupted, timely, secure, or error-free basis: (C) the results that may be obtained from the use of the service, or any materials offered through the service purchased or obtained by you through the site meet your expectations or are suitable for your use or circumstances.

Pelipost reserves the right at all times to disclose any information, including personally identifiable information about you, as necessary to satisfy any applicable law, regulation, legal process, or governmental request. Pelipost reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Pelipost to disclose the identity of anyone posting any content or publishing or otherwise making available any materials that are believed to violate the Terms of Service. Pelipost will use reasonable efforts to notify you in connection with any such inquiry, provided, however, that the inquiry in question is not confidential, and further provided that Pelipost shall have no duty to disclose such information and therefore shall not be liable to you in connection with any non-disclosure. User agrees to reimburse Pelipost for any and all fees and costs associated with responding to subpoenas associated with their account.

By accepting these terms, you waive all rights. You agree to hold Pelipost harmless from any claims resulting from any action taken by Pelipost during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either Pelipost or any law enforcement or regulatory authorities.

These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions or rule (whether of the State of Florida or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Florida. Subject to all applicable laws, you agree to give up: (i) your right to litigate any claims that may arise hereunder in court or before a jury; and (ii) your right to consolidate any claim and/or participate in any class-action claim that may arise hereunder in any manner or forum. Instead, any claim, dispute, or controversy of any kind or nature arising hereunder which cannot be amicably resolved by us shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the aware rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall take place before a panel of one arbitrator sitting in Tampa, Florida. The language of the arbitration shall be English. The arbitrators will be bound to adjudicate all disputes in accordance with the laws of the State of Florida. The decision of the arbitrator shall be in writing with written findings of fact and shall be final and binding on the parties. Both parties shall bear their own costs in association with any arbitration, provided, however, that if we are the prevailing party, we shall be entitled to reimbursement of our costs and expenses in such Arbitration. With respect to any arbitration hereunder, as stated above, you hereby expressly waive any right to consolidate any claim and/or participate in any class-action claim of any kind or nature. This Section (20) provides your sole recourse for the settlement of any disputes arising out of, in connection with, or related to these Terms. If any provision of this clause is found unenforceable, such unenforceable provision will be removed, and the remaining terms will be enforced.

The failure of Pelipost to exercise or enforce any right or provisions of these Terms shall not operate as a waiver of such right or provision. Any waiver of these Terms by Pelipost must be in writing and signed by an authorized representative thereof.

If any provision of these Terms shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

This Terms of Use constitutes the entire agreement between you and Pelipost and governs the terms and conditions of your use of the Service and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Pelipost with respect to this Service. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the website. Pelipost may revise this Terms of Use at any time by updating these Terms and posting them on the website. Accordingly, you should visit the website and periodically review the Terms of Use to determine if any changes have been made. Your continued use of this website after any changes have been made to the Terms of Use signifies and confirms your acceptance of any such changes or amendments to the Terms of Use.

Company shall not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods, lockouts, fires, acts of God, terrorism, and/or delivery, vendor, supplier, or other third-party delays, non-performance, or failures of any kind.

By accessing and using the Service, you consent to and agree to be bound by the terms of the foregoing Terms. If we decide to change these Terms, we will make an effort to post those changes on the Service so that you will always be able to understand the terms and conditions that apply to your use of the Service and/or the User Account. Your use of the Service and/or the User Account following any amendment of these Terms will signify your assent to and acceptance of its revised terms.